WebMD Communication Services delivers agency‑level support tailored to each client, whether the need is streamlined execution, full customization, or cost‑effective solutions. Our in‑house team of expert designers, award‑winning copywriters, and seasoned strategists builds every campaign from the ground up, aligning messaging with each client’s goals, culture, and audience to create communications that truly connect.
APPROACH - We meet people where they are, delivering the right message, at the right time, in the right way.
*Personalized, meaningful messaging
*Multi‑channel delivery (email, print, digital and more)
*Motivators that drive action, both internal and external
RESULTS - Do communications boost engagement?
Clients using our services have seen:
*54 percent higher program registration
*52 percent higher Health Assessment (HA) completions.
The HA provides a clear picture of a participant’s current well‑being, identifies potential risks early and connects them with personalized resources (including a specialized health coach) to improve their health, long-term.
Source: WebMD Communication Services
WebMD Health Services Marketing team wins five design awards from Graphic Design USA (GDUSA)
GDUSA is the original and premier competition celebrating in-house design and marketing excellence. In 2024, there were more than 5,000 entries and only the top 10 percent were recognized.
Key projects in which I served as the communication strategist.

Ciandra T. Jackson
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