WebMD Communication Services delivers agency‑level support tailored to each client’s unique needs, whether the goal is simplicity, full customization or budget‑friendly solutions.
Our in‑house team of expert designers, award‑winning copywriters, and seasoned strategists builds every campaign from the ground up. We align messaging with each client’s goals, culture and audience to create communications that truly resonate.
The result
Impactful, award‑winning campaigns, including recognition from the American Inhouse Design Awards.
Our approach
We meet people where they are, delivering the right message, at the right time, in the right way.
Proven results
Do communications boost engagement? Absolutely.
Clients using our services have seen:
· 54 percent higher program registration
· 52 percent higher Health Assessment (HA) completions.
The HA provides a clear picture of a participant’s current well‑being, identifies potential risks early and connects them with personalized resources (including a specialized health coach) to improve their health, long-term.
And the impact goes beyond metrics, our clients consistently share that our communications help them inspire, motivate and drive real behavior change.
Source: WebMD Communication Services
WebMD Health Services Marketing team wins five in-house design awards from Graphic Design USA (GDUSA)
GDUSA is the original and premier competition celebrating in-house design and marketing excellence. In 2024, there were more than 5,000 entries and only the top 10 percent were recognized.
Below are recognized projects where I was the communications strategist.
LGBTQIA+ Health Benefits Guide - Security industry client
Leadership Speaking Points Guide - Municipality client
Well-Being Awareness Campaign - WebMD campaign

Ciandra T. Jackson
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